Community Manager

Posted By: Phaedra McKibben Career Center ,

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Job Title: Multifamily Community Manager

Company: Trinity Property Consultants


Full Time / Part Time: Full Time

Supervisor: Area / Regional Manager

Job Description:

  • Achieve the highest possible net operating income through effective cost control
  • Maintain high occupancy levels
  • Develop marketing plans while remaining informed of market conditions and understanding competitive pricing
  • Prepare and render all requested operational and financial data to your Regional Manager in a timely manner
  • Maintain a high quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential
  • Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals
  • Lead daily/weekly inspirational and directional team meetings
  • Ensure that all physical aspects of the property are fully operational and safe
  • Schedule vendors to ensure that all vacant units are kept ready for occupancy
  • Visually inspect grounds, buildings, and apartment units on a regular basis
  • Complete and analyze market surveys


Special Requirements:

Physical Demands:

  • The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.


  • This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.


Essential Functions:

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • Excellent communication skills
  • Superior collection skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing


Computer Skills:

  • Intermediate computer and Internet knowledge
  • Intermediate knowledge of MS Word, Excel and Outlook
  • Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check

Learning and Development:

  • Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs


  • High school education or equivalent is required
  • CPM, CAM, RMP, or CMCA Certifications are preferred but not required
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience:

  • Minimum of two years’ experience as a Community Manager in the Multifamily Industry is required.